Shipment (EU)
Shipping costs
We ship quickly and cost-effectively to all European countries. The shipping costs depend on the selected destination and the weight of the ordered goods or/and on the value of the goods. If the ordered goods to be shipped in multiple packages or subsequent delivery is necessary, we will ask you to pay for each packet.
If the package weight exceeds the allowed maximum weight, the goods cannot be shipped the regular way. In this case, we will inform you about any additional costs and estimated delivery time after the order has been placed.
Usually, we ship by UPS. We also can use your shipping service, if you add it by registration at our online shop or by purchase.
Delivery
Delivery time: 1-2 weeks
The above-mentioned delivery time assumes that the goods to be ordered are in stock. Also, the time of delivery depends on the type of delivery service used and on the delivery address. If some items are not in stock at the moment, the shipping time may be extended to 4-7 weeks.
The shipping costs will be added shortly before completing each purchase order. Also, there is a possibility that the shipping costs at the online shop are not displayed properly. In this case, they will be revised only after completing the purchase.
Express delivery
If you need the goods as soon as possible, we can send them via express courier to you. The cost of this service is a minimum €50 additionally and depends on the country of the final destination.
Customs duties, taxes, and other fees
Additional customs duties, taxes, and fees may be charged for deliveries to non-EU countries according to the local regulations.
Insurance by DHL shipment in EU
According to the terms & conditions of DHL, your package, if you choose a standard delivery by DHL, is insured for up to 500 euros only. We offer you the opportunity to supplement your order with additional insurance for the goods in the amount of 1,000 to a maximum of 5,000 euros. You will find these options in the "Accessories" on the page of the product you order or in the corresponding section of our online store. It is also very important that the goods amount you are ordering does not exceed a maximum possible amount indicated in the proposed option of insurance, otherwise the insurance won't be valid and won't be paid by DHL. The insurance is subject to terms & conditions of DHL, published on DHL official website www.dhl.de. Please note that this insurance is only valid for DHL delivery and not valid for any other delivery methods available at our online store. SARAD doesn't provide any insurance. The buyer bears the risk of loss or damage to the goods when choosing their delivery method other than UPS.